Gaming on Kiraya is about entertainment, not just winning. We want you to stay well, enjoy time with your family, and play in a balanced, mindful way.
Let's be honest — online gaming is fun. Placing a few bets while watching a cricket match, spinning some slots in the evening, or playing Fish Game with friends can all be part of healthy entertainment. But when it starts to feel out of control, that's when problems begin.
Kiraya believes responsible gaming isn't about quitting — it's about enjoying the experience within healthy limits. We provide the tools and information you need to always stay in control.
You are never alone. The Kiraya team is always here for you. If you ever feel like your gaming is getting out of hand, use our tools or speak directly with our support team.
Kiraya's Commitment: We never want our platform to be a source of hardship in anyone's life. Entertainment should always be enjoyable.
Ask yourself the questions below. If you answered "yes" to most of them, please reach out for support.
Am I spending beyond my budget and regretting it later?
Am I playing more after a loss to try to win my money back?
Is gaming causing arguments with family or friends?
Is gaming affecting my work, studies, or sleep?
Do you feel uncomfortable or irritable when asked to stop gaming?
If you answered "yes" to more than two questions, please contact our support team or activate self-exclusion.
These tools are completely free and accessible directly from your account.
Set your own daily, weekly, or monthly deposit cap. Once it's in place, kiraya enforces it automatically.
Betting will automatically stop once you reach a set loss amount — so your losses don't go any further.
Set how long you want to play in a single session. When the time is up, kiraya will notify you or end the session.
Take a temporary break lasting anywhere from 24 hours to 6 weeks. You will not be able to log in during this period.
Close your account for 6 months to 5 years, or permanently. Opening a new account is also blocked during this time.
Review all your transactions and gaming activity in detail — it's the most effective way to understand your own habits.
Kiraya's safety tools are simple to use. Everything can be set up in just a few clicks.
Log in to your kiraya account and navigate to "Account Settings" or the "Responsible Gaming" section.
Select whichever option you need — deposit limit, session time, or self-exclusion.
Enter your preferred amount or time limit. Confirm it, and the system will activate automatically.
If you're ever unsure about anything, our 24/7 Bengali support team is always ready to help.
If you notice the following signs, there is reason to believe gaming may be turning into an addiction:
Playing more to recover lost money ("chasing losses")
Gaming is making it difficult to cover bills, food, or other essential expenses
Hiding your gaming from family or friends
Feeling restless, irritable, or anxious when you can't play
Tried to stop gaming but couldn't
You're cutting back on work, studies, or sleep to make time for gaming
Taking out loans or borrowing money to fund gaming
What to Do If You Notice These Signs Contact kiraya support immediately or activate self-exclusion. This isn't weakness — it takes real courage.
Kiraya goes beyond just providing tools — we genuinely believe in building a culture of responsible gaming.
Registration is completely impossible for anyone under 18. Age is verified through National ID validation.
Kiraya never targets minors or vulnerable individuals in its advertising. We do not make misleading claims such as "easy money" or "guaranteed wins".
The system automatically detects unusual gaming patterns and the support team will reach out when needed.
Information, tips, and resources on responsible gaming are shared regularly across the platform.
Our support team is trained in gaming addiction. They listen without judgment and are here to help you through it.
Kiraya's responsible gaming measures are regularly reviewed and certified by international organizations.
Before you start playing, decide how much you're willing to spend. If you lose that amount, stop — and accept it as the cost of entertainment.
Set a timer on your phone or watch. When time's up, take a break and do something else.
Placing large bets when you're angry, frustrated, or overly excited is risky. Always play with a clear head.
Gaming should never take priority over time with family or loved ones.
Track how much you're playing and how much you're spending. Understanding your own patterns makes it easier to stay in control.
Sports, reading, cooking, or catching up with friends — there's plenty of joy in life beyond gaming.
If you have any concerns about gaming — whether for yourself or a loved one — kiraya's support team will listen without judgment and help you through it.
Use our safety tools, stay within your limits, and keep gaming as entertainment. Kiraya is always by your side.
For players aged 18 and above. Gaming is for entertainment purposes, not a source of income.